Leading Cross Functional Services Business for a Global IT Outsourcing Provider
India
Leading Cross Functional Services Business for a Global IT Outsourcing Provider
India
Leading the IT Cross Functional Services Business in the Infrastructure Management & Transformation Services Division of HCL Technologies Ltd. Responsible for Business & Service Delivery for the following areas
1) Enterprise Service Mgmt & Automation Platforms Practice
2) IT Service Management Practice
3) IT GRC (Governance, Risk & Compliance) Practice
4) IT Architecture & Standards Organization
5) Integrated Command Center & Shared Services Platform
Overall Accountability for Product Management/Business Development/Strategy/P&L/Incubation/Solution Delivery for the entire team.
Actively engaged in Partner Advisory Board of HP Software/BMC Software/Microsoft
1) IT Infrastructure Services
2) IT Management Tools (ITSM/BSM/DCA)
3) IT Management Processes (ITIL v3, CoBIT, FCAPS)
4) Partner & Alliance Management
4) Enterprise Architecture & TOGAF
5) Application Platforms & Service Oriented Architecture
6) IT Platforms (Computing & Networking)
7) Telecom Carrier Networks & Services
(Public Company; 532281; Information Technology and Services industry)
October 2009 — Present (3 months)
Leading the Cross Functional Services Business Unit in the Infrastructure Management & Transformation Services Division of HCL. Responsible for Business & Service Delivery for the following areas
1) Enterprise & Service Mgmt Platform Practice
2) ITSM Process Engineering Practice
3) IT GRC (Governance, Risk & Compliance) Practice
4) IT Architecture & Standards
5) Integrated Command Center & Shared Services Platform
1) Drums & Percussions 2) Classic Rock & Blues 3) Drummer for Contr@band (Delhi,India)
HP Software Sales Kickoff - Las Vegas,Drummer for Contr@band (Delhi-India)