
Manager - Product Experience at Cisco
Bangalore Area, India

Manager - Product Experience at Cisco
Bangalore Area, India
Over 13 years experience in managing User Experience, User Research, Front-end Development & Product Management for Web, Web 2.0, Desktop & Mobile (iPhone, Blackberry & Android) products.
Bachelor's Degree in Visual Communication and Master's Diploma in Business Administration (Marketing)
• Experienced in defining product requirements, gathering user requirements through user & stakeholder interviews.
• Effectively reviewed, analyzed and mapped business requirements to design strategies through prototype-design, validation and iteration. Also planned, facilitated, data-logged usability-lab tests with end-users and proposed design recommendations.
• Exposure to front-end technologies like XHTML, CSS, iPhone SDK, DOM, JavaScript, AJAX & client-sided scripting for Web 2.0 Applications & Libraries.
• Expertise in evangelizing & implementing user-centric design processes, guidelines, UI patterns
Mobile (Android, iPhone, Blackberry) application design & development
- User Research, User Experience Design, Usability Lab Testing, Interaction Design, Product Requirements Definition
(Public Company; CSCO; Computer Networking industry)
July 2008 — Present (1 year 6 months)
Responsible for defining and managing the product experience of on-demand SaaS based web 2.0 and mobile applications, in the online collaboration domain.
Additionally manage a cross functional team of UX Designers, Front End Developers etc., and define product requirements.
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
January 2006 — July 2008 (2 years 7 months)
Involved in Object Modeling, UI-Architecture, User Research and Interaction Design for Java Enterprise System (Java ES) products targeted at 'System Administrators'. Also involved in designing Web 2.0 components & widgets.
(Public Company; 10,001 or more employees; HON; Aviation & Aerospace industry)
August 2004 — January 2006 (1 year 6 months)
Involved in User Requirements, Prototyping, UI Assurance and Usability testing of Web and Desktop Applications in the Engg IT, Aerospace and Automated Control Systems domains.
Developed a Velocity Product Development framework through effective re-use of CSS and aspx files, based on design patterns and reduced web application design & development time by 40%
Trained in Metrics based Management through DFSS (Design for Six Sigma) program.
(Public Company; SIFY; Information Technology and Services industry)
1999 — 2004 (5 years )
(Privately Held; 11-50 employees; Information Technology and Services industry)
November 1998 — December 1999 (1 year 2 months)
(Internet industry)
January 1998 — October 1998 (10 months)
Post Graduate Diploma in Business Administration , Marketing , 2004 — 2006
BS , Visual Communication , 1993 — 1996
Collaboration, Social Business Networking, On Demand Software, Enterprise 2.0, SaaS, Mobile Experience Design, Online Business Communities, User Experience, Product Design, Research, Web 2.0
UPA Bangalore, dCamp Bangalore, CHI Bangalore, BarCamp Bangalore, Bangalore Usability
Bubka Award, Satyam-Infoway, Chennai : 2000
Individual Excellence Awards, Honeywell, Bangalore : 2004
Outstanding Performance Award, Cisco Systems, Bangalore : 2009