Nirupesh Joshi

Current

Senior Solutions Engineer at Akamai Technologies

Past

Lead Support Engineer at Aspect Software
Technical Lead at Convergys India Services Pvt Ltd

Education

Madurai Kamaraj University
Madurai Kamaraj University

Recommended

5 people have recommended Nirupesh

Connections

156 connections

Industry

Computer Software

Websites

Nirupesh Joshi’s Summary

Constant and proven customer handling and customer advocacy skills from experiences in various technical support/product support roles, consulting roles for internal and external customers and solutions consulting roles.

Thorough understanding of industries like technical support for the home/soho vertical, contact center technologies like IVRs, predictive dialers, ACDs and Unified Communications platforms, the Internet, Content Delivery Networks, Web 2.0, and User Generated Content space.

Intend to work in Product Management and be involved in all stages of a product/service lifecycle starting from product envisioning to go-to-market stage, in the Internet or Consumer computing industries.

Nirupesh Joshi’s Experience

Senior Solutions Engineer

Akamai Technologies

(Public Company; AKAM; Internet industry)

November 2007 — Present (2 years 2 months)
Lead Support Engineer

Aspect Software

(Privately Held; ASPT; Computer Software industry)

September 2004 — October 2007 (3 years 2 months)
Technical Lead

Convergys India Services Pvt Ltd

(Public Company; CVG; Outsourcing/Offshoring industry)

August 2003 — September 2004 (1 year 2 months)

Nirupesh Joshi’s Education

Madurai Kamaraj University

MS , Information Technology Management , 2001 — 2003

Activities and Societies:

The Rotaract Club
Madurai Kamaraj University

Bachelors Degree , Commerce , 1998 — 2001

Activities and Societies:

The Rotaract Club

Additional Information

Nirupesh Joshi’s Websites:

Nirupesh Joshi’s Interests:

Statistical Data Analysis, Linear Logical Troubleshooting techniques for Technical Support industry, Corporate / Business Finance, SQL Server, Microsoft Windows Vista, Database Warehousing and Business Intelligence tools, Chaos Theory, Artificial Intelligence, Complex System Behavior, Michael Crichton's books, Zakir Hussain's Tabla, Sufi Music.