Varunish Garg

Senior Documentation Engineer at Dell Services (Formerly Known as Perot Systems)

Bangalore Area, India

Current
  • Senior Documentation Engineer at Perot Systems TSI Pvt. Ltd
Past
  • Senior Software Engineer at Perot Systems Pte Ltd, Singapore
  • Senior Information Developer at Symphony Services Corporation
  • Technical Writer at Capgemini India Ltd
  • Technical Writer at Sapient Corporation, Gurgaon
  • Technical Writer & Business Developer at RNCOS E-Services
  • Content Researcher at Z Axis Exhibition
  • Trainee Programmer at Belmaks Solutions Ltd, Faridabad
  • Assistant Programmer at Sharda Computech Services, Ambernath
  • Trainee Programmer at M M Sotech Solutions, Meerut
Education
  • Uttar Pradesh Technical University
  • Chaudhary Charan Singh University
Connections
74 connections
Industry
Computer Software
Websites

Varunish Garg’s Summary

Technical Writer with with a core experience of nearly 4 years, with a total experience of more than 6 years.

Types of Documents Done
1. Web-content review (Heuristic and UX Based)
2. User & System Administrator documentation,
3. Online & Web based Help,
4. Functional, Technical and Screen (GUI) specification documentation,
5 Application Programming Interface (API) documentation,
6. Legacy Modernization Documentation,
7. Product release notes,
8. Project profiles, Business Case studies and White papers,
9. Test plans, Test cases, Defect tracker matrix, and Review logs etc,
10. Newsletters, presentations, press releases, technical and non-technical articles,

Technical Skill Set
1. Document Editing & Design: Word, Visio, Publisher, and PageMaker
2. Screen Capture Software: SnagIt, Fullshot
3. Image Editing Tools: Photoshop (Basics Only)
4. Web Development Languages: HTML/DHTML, CSS, JavaScript,

Varunish Garg’s Specialties:

Has majorly contributed in Technical Writing for Credit Cards Services Domain, User Manuals, Sceen Guides, Functional and technical specification documents, API and legacy modernization documetation.

Also has knowledge of many domains including BFSI, Telecom Domain, Business Intelligence, Mobile Applications, Data Management and File Systems.


Varunish Garg’s Experience

  • Senior Documentation Engineer

    Perot Systems TSI Pvt. Ltd

    (Computer Software industry)

    November 2009Present (2 months)

    Handling multiple project, as a lone writer. Proactively interacting with developers and business analysts for all required knowledge transfers, and providing feedback in terms of possible gaps in the current documentation, while enhancing it to the required level

  • Senior Software Engineer

    Perot Systems Pte Ltd, Singapore

    (Computer Software industry)

    July 2009October 2009 (4 months)

    Handled a documentation module along with a resource. Editing, proofreading existing Knowledge Articles. Directly reporting to the project manager.
    Handling entire process management including status reporting, delivery schedules, work allocation and internal reviews.
    Created MER Analysis (Minimum Entity Requirement Analysis) documents, including Process Documents, Knowledge Articles, FAQ's and Process Flows.
    Worked at Onsite for a leading Investment Bank's Wealth Management and Securities project.

    For all the document the effort invlolved preparing the template, proposing a prossible TOC, also defining the language structure, stlye and flow.
    The content for each of the document was collated through various sources such as meetings and knowledge transitions.

  • Senior Information Developer

    Symphony Services Corporation

    (Computer Software industry)

    May 2008June 2009 (1 year 2 months)

    Accomplishments:
    Created research documentation and presentations for various industry domains like sustenance engineering and storage technology.
    Architecture integration document on Oracle Business Intelligence and Oracle Maps.
    User and System documentation of a Barcode scan technology based mobile software.
    Assisted a peer in the Product and User documentation of the web-client of a Document Management & Version Control System.

    Roles and Responsibilities:
    Prepared template, proposed TOC, styles and flow.
    Collated relevant information from various sources such as meetings and knowledge transitions.
    Compiled content from scratch by doing a self run-through of system.
    Contributed in real-time UAT by identifying exception errors and creating reports.
    Proofread content from existing materials to map them with the required style guide.
    Edited content for language, grammar and syntactical analysis, applying style guide rules.
    Converted MS Word templates to Adobe Framemaker books.
    Designed and delivered presentations for internal team training.
    Initiated the knowledge repository, team portal and newsletter initiatives.

  • Technical Writer

    Capgemini India Ltd

    (Computer Software industry)

    September 2006April 2008 (1 year 8 months)

    Accomplishments:
    Created documentation on diverge subjects like UID (User Interface Design), UCD (User Centered Design), SEO (Search Engine Optimization), WCP (Web Content Publication), CMS (Content Management System) and VCS (Version Control System) for various websites of a Credit Card Services client for a leading Cards & Core Banking client.
    Legacy Modernization Services, API documentation and UML technology, XML technology, home loans origination and servicing, Mainframes and learnt business logic for credit card services.
    Designed documentation on IBM Content Manager, On-Demand, FileNet Image Manager, and Exstream Dialogue for a leading Cards & Core Banking client.
    Delivered presentations on Deadwood free writing, effective facilitation skills, English punctuation, common grammatical errors (Tense & Voices).
    Updated a web structure with XML content and delivered as locally running website using HTML, DHTML, CSS and XML.

    Roles and Responsibilities:
    Analyzed client's websites (both Internet and intranet) for content disparity.
    Analyzed the websites sitemaps on the basis mocks, wireframes, and existing textual content.
    Consulted business analysts, technical leads to zero in the TOC of the documents.
    Prepared templates for Use Case, Screen Specification, and Data Model documents.
    Prepared an In house style-guide for the project in liaison with offshore and onshore teams.
    Wrote product & functional guides for tools used in the development of deliverables.
    Managed quarterly newsletter and white papers for technical writing practice.
    Handled knowledge document repository building process for the practice.
    Worked closely with development teams to understand and list the set of deliverables. Collate the components as they were subjected to alterations during the project iteration.

  • Technical Writer

    Sapient Corporation, Gurgaon

    (Computer Software industry)

    June 2006August 2006 (3 months)

    Worked on short project about documenting screen guides for user and administrator level access for a SLA Managemet System (Java Based) web application for a Canadian Client.

    This was a contractual job.

    Accomplishments:
    Quick turnaround on the project staged for client delivery in 12 weeks, was signed off in just 7 weeks. The quality of the work was maintained even though there were fewer review rounds.
    During the hands-on, some user-level bugs were also reported by the documentation team.

    Roles and Responsibilities:
    Developed user manuals and functional documentation for Web-applet based J2EE application.
    Installation, Administration and Troubleshooting guides for back-end administration team.
    Prepared template, proposed TOC, styles and flow.
    Did a hands-on experience on the software to collate relevant information for the document.

  • Technical Writer & Business Developer

    RNCOS E-Services

    (Computer Software industry)

    October 2005June 2006 (9 months)

    Was hired as a web researcher, started with researching content for use as basework for writing reports and content, later started writing press releases, technical and non technical content including articles, e-books etc. Since january 2006 also managed the business development process. Although not from front desk, but managing client engagements through web and e-mails.

    Accomplishments:
    Adeptly handled responsibilities of marketing & business development and successfully generated 2 leads and a renewal.
    Increased the press releases from a monthly average of 10 to nearly 40 in just 10 weeks.

    Roles and Responsibilities:
    Provided written (researched), press releases, web content, and technical articles.
    Collated market research reports using web-sources like Lexis-Nexis, Forester Research, Reuters, Datamonitor, Euromonitor & yahoo financials etc.
    Additionally handled marketing & business development managing client interaction.
    Researched web for competitive products and informed the project teams about the same helping them build market specific deliverables.
    Assisted in optimizing company website for easy search and increasing the website ranking.

  • Content Researcher

    Z Axis Exhibition

    (Computer Software industry)

    July 2005September 2005 (3 months)

    Researched and sorted information / content for various projects from Internet and forwarding the same to the design team.
    Wrote and designed project contract and tender documents and presentations.

  • Trainee Programmer

    Belmaks Solutions Ltd, Faridabad

    (Computer Software industry)

    January 2005June 2005 (6 months)

    Internship for M.C.A.
    Designed corporate intranet web using HTML/DHTML, CSS, JavaScript, VBScript, and ASP; built using MS FrontPage 2000.
    Gained exposure to the domain of Content writing, web research, and technical writing.

  • Assistant Programmer

    Sharda Computech Services, Ambernath

    (Computer Software industry)

    July 2001August 2002 (1 year 2 months)

    Developed Student Information System, using Visual Basic 6.0, Oracle 8.0 SQL, and MS Visual Foxpro.
    Developed intranet based online examination website using HTML/DHTML and CSS, JavaScript and VBScript, Oracle 8.0 SQL and ASP.
    Developed shipment tracking system using MS Visual Basic 6.0, Oracle 8.0 SQL. Web interface built using HTML/DHTML and CSS, JavaScript and VBScript, Oracle 8.0 SQL and ASP.

  • Trainee Programmer

    M M Sotech Solutions, Meerut

    (Computer Software industry)

    January 2001June 2001 (6 months)

    Internship for B.C.A.
    Designed an inventory management and control software using C/C++.


Varunish Garg’s Education

  • Uttar Pradesh Technical University

    M.C.A , Computer Applications , 20022005

  • Chaudhary Charan Singh University

    B.C.A , Computer Applications , 19982001


Additional Information

Varunish Garg’s Websites:

Varunish Garg’s Groups:

  •    LION™ Worn with Pride! [Choose wisely ... ] < BEWARE OF COUNTERFEITS >
  •    Facebook.com
  •    Startup Specialists
  •    The Perfect Job !!!
  •    Triumph India

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